The partnership announced a little over a year ago [SunGard Press Release, Sept. 28, 2010] has certainly not deteriorated, just undergone a metamorphosis in the light of work with several clients. While initially envisioned to include sales support and subscriptions utilizing SunGard resources, the past year has indicated clients find that structure, not easier, but more difficult.
Chris Coppola of rSmart, in a recent email, put it this way, “We just didn’t see the benefits we thought we would from a sales perspective.”
The two service providers continue to pool their resources when assisting clients in integrating their rSmart-hosted Sakai CLE with SunGard’s SIS product lines. In this respect they continue to learn from each other, and find this to be the true value-add for their clients.
The University of Notre Dame is one of those clients, on track to put our rSmart-hosted CLE into full production with real-time and batch integrations to our SunGard Banner SIS. We’re enjoying full implementation support from both SunGard and rSmart engineers in standing up the Banner Event Publisher, a new SunGard technology, with Sakai as its first fully configured subscriber.