No, I am not on Blackboard’s payroll. Shame on you!
But did you notice this?
This photo is Jeff Longland, long time technical administrator of WebCT / Blackboard over at Western Ontario University. Just a few weeks ago he took a new job with University of Vancouver (also a Blackboard client).
This year as a client he was recognized as contributing to the Blackboard company by spearheading innovative way for clients to assist in prioritizing the bug fixes of products which they use.
I was a part of the user group (BbSwat) where we first prioritized which fixes were important to us and then presented our aggregated results to Blackboard. Because of Jeff’s persuasiveness, because of the technology he found to make it easy (uservoice), Blackboard is now using it for all of their bug fix releases and is exploring ways to ask clients to help prioritize enhancements as well.