BlackBeard BlackBorg BlackSmog BlackAttack

Oh for a love-hate relationship with a vendor…

A vendor lately doing so much right. Or Beginning to do so much right.

Right in the world. Right as rain. Right as in socially responsible. Right to be green.

Right to open up the database schema in Learn 9.

Right to build to IMS global standards. Including the rightness of course export/archive in a non-proprietary format.

Right in moving their client support structure to the next level. An SLA for everyone that includes a meaningful response in under 2 hours. I dream. Wouldn’t that be something?

But Wrong. Wrong. Wrong. Wrong. Dead wrong in wasting all this good will on a law suit with Desire2Learn.

Have I said that before? Have I said that strongly enough?