We need good tools from Blackboard for browser configuration

I’m still at it creating that super awesome Help Desk online training course. Of course, an essential part of the course is the browser configuration content. And I’m trying to link to content that would hopefully be the freshest, most updated, instead of having to continually update my duplicate content.

Here’s a list of symptoms that indicate probable browser issues:

No automated browser check window when navigating to the site
No Chat window
No Assessment Window
No Assignment Upload Window
Login loop
Buttons Not Displaying (Assessment Submit Button for example)
No Open/Save Dialogue Box when clicking on a file link

Here’s a list of problems with Blackboard’s browser configuration site:

  • Icons are missing
  • The recommended JRE for client browsers is still back in the 1.4 series with no reference to 1.6.
  • Vista and CE 8 is not referenced at all.
Advertisements

One response to “We need good tools from Blackboard for browser configuration

  1. Commenting on myself again… I forgot to mention there is a KB article on suported versions which is relatively up to date but doesn’t supply browser specific configuration instructions (Google found it for me).
    http://kb.blackboard.com/pages/viewpage.action?pageId=25368512

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s